Safe Citizen's Alert Network

CITY OF HEATH, TEXAS

Alert Messages

BULKY BRUSH PICKUP UPDATE

To assist citizens in cleaning up after this unforeseen incident, the City is waiving 50% of each customer’s bulky brush waste pickup fee for anything over the first free 3 cubic yards during the two weeks following the storm.

Learn More Here.

SEVERE WEATHER UPDATES

POWER

Oncor has confirmed approx. 81 properties in Heath remain without power. Oncor is working as quickly as possible to restore service but anticipates it could be up to 24 hours in some areas. If you need to recharge a phone or cool off, the lobby of the Department of Public Safety is open 24/7. The Rockwall County Sheriff’s Office lobby at 950 T L Townsend Dr, Rockwall is also open 24/7 to the public. View the power outage map/report an outage here: stormcenter.oncor.com

BULKY BRUSH PICKUP

With signification trees debris in the area, people are asking if the fee for over 3 cubic yards will be waived. We do not have a confirmation on this yet from Waste Collections, but will notify customers as soon as we do.

SIRENS

The City of Heath does not have outdoor warning sirens. Some residents in Heath may be hearing Rockwall sirens. The outdoor sirens are designed primarily to alert people outside to move indoors. The City encourages citizens to register for emergency alerts via Nixle by texting your zip code to 888777. The City is also planning to purchase its own phone/email/text alerts (“push”)  notification system to be able to directly expand warnings and information broadcasts.

DISASTER DECLARATION

Rockwall County has issued a disaster declaration. The declaration can be viewed at rockwallcountytexas.com.

TRASH COLLECTION DELAYED

Waste Connections has cancelled trash and recycling services today. Service will resume tomorrow, pushing your regular collection back by one day through Saturday.

ONCOR POWER OUTAGE INFORMATION

See the Oncor outage map, get alert updates and report outages:

Oncor – Outage Map

Road Closure In Heath Golf & Yacht Club

Governors Road in Heath Golf & Yacht Club flooded. Please avoid. Heath specific updates to follow on social and SCAN. Continue to monitor NIXLE alerts. Sign up by texting “RCOEM” to 888777.

IN AN EMERGENCY DIAL

911

Non-emergency Assistance

972-771-7724

Register for NIXLE Alerts

Text Zip to 888777

UTILITY PROBLEMS?

WATER LEAKAGE

If you need to have water shut off at your home or business in Heath, call 972-771-7724.

POWER OUTAGE

To report a  power outage, call Oncor 888.313.4747 OR use the online tool BELOW.

GAS LEAKAGE

If you suspect a natural gas leak indoors or outdoors, leave the area immediately, call 9-1-1 and call our Atmos Energy gas emergency number: 866-322-8667.

BE PREPARED

CLICK THE LINKS BELOW FOR MORE INFORMATION

TORNADO PREPAREDNESS
WINTER WEATHER
EXTREME HEAT
POWER OUTAGE
WATER PIPE PROBLEMS