Handling Leaking or Broken Water Pipes
Emergency Water Shut Off
The City is available on an emergency basis to shut off your water if there is a leak or burst pipe. The professional who repairs your leak or broken pipe should turn the water back on for you. If for some reason you turn the water back on yourself using a water key, please be careful. If damage to the meter occurs, you will be responsible for the cost of repair.
If Your Pipes are Currently Frozen
- Find your shut off valve now and turn off the water with a water key.
- Do not wait until it starts to get warm to find out if you have broken pipes.
- Have the professional who repairs your leak/broken pipe turn the water back on for you.
- It is best to have someone in the house when you turn the water back on.